Breakage and Returns
All claims must be made in writing with photos, within 2 days of delivery. Claims of a later date will not be honored. Original packaging must be kept for 7 days.
We will not expect returns that have been used or tampered with. If your candles arrives broken, please do not use it, contact us about breakage.
If arrived broken, we will file a claim with shipping company and then either reimburse you or send you a new product. On select orders we will ask that you send the damaged product back to use, we will issue a return label.
We are subject to deny claims.